Top 10 It Service Management Software Lists

IT Service Management (ITSM) software is a set of tools and processes designed to streamline the delivery and management of IT services within an organization. It facilitates efficient handling of IT issues, requests, and changes through a structured framework, often based on frameworks like ITIL (Information Technology Infrastructure Library). Key features typically include incident management, problem management, change management, and service request management, enabling teams to improve service quality and enhance user satisfaction. By automating workflows and providing analytics, ITSM software helps organizations optimize their IT operations, reduce downtime, and align IT services with business objectives.